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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Leah Caron

Leah Caron

October 16, 2025

5  out of  5
rating by Leah Caron
"Truly appreciate their time and effort. They will go the extra mile and explain coverages in an easy to understand way. They help go over Life, Auto, Home, insurance that matches your needs. It's a great experience with a in person experience to handle all your insurance needs and walk you through everything."
We responded:
"Thank you Leah! We appreciate the kind words and we appreciate you!"
Profile photo of John Buskirk

John Buskirk

October 15, 2025

5  out of  5
rating by John Buskirk
"Dakota helped us get logged into the app."
We responded:
"Thanks John! I’m glad we got those photos figured out today. Sorry I missed you guys!"
Profile photo of Lisa

Lisa

October 11, 2025

5  out of  5
rating by Lisa
"Called to set up an appointment with Shane to discuss a couple insurance needs but after talking with Dakota for a short time he took care of everything I needed and then some. One of the best experiences and would highly recommend!"
We responded:
"I love to hear this Lisa! Thank you! Always feel free to call us and if you ever want that appointment, just let me know. You know I’m always happy to talk football with Jerry too 😉 we appreciate you! "
Profile photo of Mindy Brooks

Mindy Brooks

October 8, 2025

5  out of  5
rating by Mindy Brooks
"They are great,"
We responded:
"Thank you Mindy! We think you’re great too. We appreciate you!"
Profile photo of Steve Hatcher

Steve Hatcher

October 6, 2025

5  out of  5
rating by Steve Hatcher
"Awesome people, highly recommend"
We responded:
"Thanks Steve! We appreciate the compliment, and we appreciate you! "
Profile photo of Todd Richardson

Todd Richardson

October 6, 2025

5  out of  5
rating by Todd Richardson
"It was cool. Would work with Dakota again and again."
We responded:
"I’m glad to hear your auto insurance experience with Dakota went well, Todd! Thank you for letting us know! We appreciate you!"
Profile photo of Rusty Shackleford

Rusty Shackleford

October 6, 2025

5  out of  5
rating by Rusty Shackleford
"Dakota was a cool dude."
We responded:
"Thanks for the review Rusty! I’ll be sure to let Dakota see this as well. He’ll be excited. We appreciate you!"
Profile photo of Hayley Richardson

Hayley Richardson

October 6, 2025

5  out of  5
rating by Hayley Richardson
"Dakota was awesome and our kind of people."
We responded:
"Thanks Hayley! I’m glad to hear your auto insurance experience was great! I’ll be sure to pass this along to Dakota as well. He’ll love this! We appreciate you!"
Profile photo of Tina Lawrence

Tina Lawrence

October 1, 2025

5  out of  5
rating by Tina Lawrence
"Braxton went through each and every policy to show me what I was paying for with my other company and what I was gonna pay with State Farm. I even bought life insurance and I was satisfied with the quote. Dakota was awesome when he answered the phone and just pleasant when you walked into the building. Was very satisfied with the whole process will recommend them to everyone!"
We responded:
"Thank you so much Tina. I absolutely love reading this review! We strive to be thorough and transparent with every single person we interact with, and to treat them with kindness as we do it. This review is so encouraging to me, and the entire team! We appreciate you!"
Profile photo of Toby Jones

Toby Jones

September 30, 2025

5  out of  5
rating by Toby Jones
"Dakota Flowers is a huge help."
We responded:
"Thanks for the review Toby! I’ll make sure Dakota sees this as well. Hopefully I’ll see you soon, my friend!"
Profile photo of Dwayne Crum

Dwayne Crum

September 29, 2025

5  out of  5
rating by Dwayne Crum
"Shane and associates were very informative in answering all my questions before switching insurance companies. Also, a big Thank You to Leah in making the transition from one insurance company to another quick and easy…"
We responded:
"Thank you Dwayne! We’re glad to have you and we appreciate such a kind review. We look forward to serving you moving forward as well! "
Profile photo of Emma Miracle

Emma Miracle

September 25, 2025

5  out of  5
rating by Emma Miracle
"great service!!! had a problem and they fixed it quick and easy! dakota was super friendly loved our chat !!!"
We responded:
"Thank you for the review Emma! I’m so glad to hear we were able to help you out with your auto insurance question. We’ll be here the next time you need us as well. Welcome to Chillicothe! "
Profile photo of Jon Kelly

Jon Kelly

September 24, 2025

5  out of  5
rating by Jon Kelly
"Dakota took good care of us!"
We responded:
"Awesome! I love to hear this! I’ll show this to Dakota as well. Thanks Jon! We appreciate you!"
Profile photo of Carol Oney

Carol Oney

September 24, 2025

5  out of  5
rating by Carol Oney
"Helped me along with my auto claim! This office is great!"
We responded:
"Thanks Carol! Sorry the accident happened, but I’m glad you’re ok. That’s the important part. We can deal with the rest. I’m thankful for you!"
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tina stamper

September 18, 2025

5  out of  5
rating by tina stamper
"My favorite office in town."
We responded:
"Thanks Tina! I’m glad to hear you’re comfortable here. We appreciate the kind words and we appreciate you!"
Profile photo of Amy Lake

Amy Lake

September 18, 2025

5  out of  5
rating by Amy Lake
"Absolutely fantastic customer service."
We responded:
"Hey thanks Amy! I’m so glad to hear this. I made sure to let the team see this as well. They were so proud. Thank you for the kind words! We appreciate you guys!"
Profile photo of Sheila Ward

Sheila Ward

September 16, 2025

5  out of  5
rating by Sheila Ward
"Easy to work with."
We responded:
"Thank you Sheila! I’m glad to hear your experience has been great. We appreciate you! "
Profile photo of Cherry Mccown

Cherry Mccown

September 15, 2025

5  out of  5
rating by Cherry Mccown
"They must be doing something right because I've stuck around for 40 years."
We responded:
"Hey thanks Roger! We sure are glad you’ve stuck around. Everyone in the office loves you, my friend. We’re thankful for you!"
Profile photo of Cheryl Frey-Looney

Cheryl Frey-Looney

September 10, 2025

5  out of  5
rating by Cheryl Frey-Looney
"Awesome company. I would have personally given Shane 6 Stars if given the option."
We responded:
"Thank you Cheryl! You’re the best. It was good seeing you! We appreciate you!"
Profile photo of Kent DeLong

Kent DeLong

September 9, 2025

5  out of  5
rating by Kent DeLong
"I'm working with Leah Caron on a new policy for home, auto, and potentially, life insurance quotes. Leah has been friendly, but not pushy, on helping me navigate my various options. She brings a cheerfulness and a customer centric focus to my interactions with her. I would highly recommend reaching out to Leah for any of your insurance needs!"
We responded:
"Thank you for this review Kent! I’ll be sure to pass these kind words along to Leah as well. I’m glad to hear she’s doing a great job! We’re glad to have you aboard and look forward to serving you moving forward as well. We appreciate you!"
Profile photo of Ben Williamson

Ben Williamson

September 2, 2025

5  out of  5
rating by Ben Williamson
"Excellent service, advice, and coverage."
We responded:
"Thanks Ben! Stop in and see us sometime soon, man!"
Profile photo of Kim Hughes

Kim Hughes

September 2, 2025

5  out of  5
rating by Kim Hughes
"The staff has been very helpful with any issues or questions we have had. They are pleasant and take the time to explain things!"
We responded:
"Thanks Kim! We appreciate you!"
Profile photo of James Michael

James Michael

August 29, 2025

5  out of  5
rating by James Michael
"Went to my local office to file a glass claim for my car. Helpful."
We responded:
"Thanks Jim! Sorry that happened to your window…but it was good meeting you! "
Profile photo of Dakota Flowers

Dakota Flowers

August 29, 2025

5  out of  5
rating by Dakota Flowers
"I love it here."
We responded:
"I’m glad to hear this! We’re happy you’re here too!"
Profile photo of Diana Conn

Diana Conn

August 26, 2025

5  out of  5
rating by Diana Conn
"Dakota is an absolute genius and very helpful for old ladies. Can't recommend them enough."
We responded:
"Oh man…this is gonna get his head way too big! Haha thanks Diana! We appreciate you!"