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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mel W.V.

Mel W.V.

February 5, 2026

5  out of  5
rating by Mel W.V.
"These guys are awesome. I love these guys."
We responded:
"Thanks Mel. You’re the best. We all love you too!"
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Christopher Cooper

February 4, 2026

5  out of  5
rating by Christopher Cooper
"Dakota got my Drive Safe and Save set up!"
We responded:
"Love to hear it. Thanks Chris! We appreciate you, my friend! "
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Rickey Jackson

February 3, 2026

5  out of  5
rating by Rickey Jackson
"Happy we switched to this office!"
We responded:
"Thank you for the review, Rickey! We’re happy to have you, and we look forward to helping you with anything you may need in the future!"
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Rhonda Estep

February 3, 2026

5  out of  5
rating by Rhonda Estep
"Dakota saved us a ton!"
We responded:
"Thanks Rhonda! I love to hear this! Being able to help people just like you guys is what makes this job fun. We appreciate you!"
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Judy Odel

February 2, 2026

5  out of  5
rating by Judy Odel
"Took good care of everyone in my family! This office is great!"
We responded:
"Thank you Judy! We’ll continue to be there for all of you moving forward too. We appreciate you!"
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Alen Blair

January 30, 2026

5  out of  5
rating by Alen Blair
"Dakota happily takes my money every month."
We responded:
"Thanks for the review Alen! We’re always happy to see you and we’ll be ready to help you with anything you need! We appreciate you, my friend!"
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Staci Hawk

January 28, 2026

5  out of  5
rating by Staci Hawk
"DAKOTA IS THE BEST!! Answered all my questions !!"
We responded:
"Awesome! I love to hear this, Staci! I’m sure Dakota will too. We appreciate you!"
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Lorraine Thompson

January 28, 2026

5  out of  5
rating by Lorraine Thompson
"Dakota helped me setup my driving discounts"
We responded:
"I love to hear that we got you more discounts, Lorraine! Feel free to reach out to us anytime you need anything else. We appreciate you!"
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Dana Anderson

January 19, 2026

5  out of  5
rating by Dana Anderson
"I would give 10 stars if I were able!! I worked with Braxton from the Chillicothe, Ohio office, he was able to help save me $147.00 a month over $1,700 a year!!! I went from paying $395.00 a month for home and car insurance to paying $248.00 for home, car and a $10,000 life insurance policy!! Braxton took his time to make sure I understood each part of the process and was very willing to answer each of my questions. State Farm has many fantastic features that other insurance agencies do not offer; one example a check in hand if there is damage to your home due to a hurricane. While others would have to wait you would have money in hand to help you. I can not say enough about how happy and excited I am to be a member of the State Farm family!! Give Braxton a call you will not regret it!! Thanks so much Braxton!! :)"
We responded:
"Hey Dana, I’m so glad to hear this! We love being able to make a difference for people through insurance. Braxton does a great job of this and we’re happy to have him on our team! We’ll continue to be here for you moving forward as well. We appreciate you! "
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Sherri Wells

January 13, 2026

5  out of  5
rating by Sherri Wells
"Dakota and Leah helped with claim process and made things simpler."
We responded:
"Thanks for the review, Sherri! I’m glad to hear that your claims process is moving along smoothly. Let us know if we can help any further. We appreciate you!"
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henry p. Evans

January 7, 2026

5  out of  5
rating by henry p. Evans
"Always helpful!"
We responded:
"Thank you Henry! We’ll continue to be here for you as well. We appreciate you!"
Profile photo of Marilyn Knisley

Marilyn Knisley

January 7, 2026

5  out of  5
rating by Marilyn Knisley
"Dakota has helped me through my claim with the postal service. He's made this process so much easier."
We responded:
"I’m sorry you’re dealing with that, Marilyn. We know how frustrating it can be when hit by a government vehicle…I’m glad to hear we’ve been able to ease the process for you. We appreciate you!"
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David Stout

January 6, 2026

5  out of  5
rating by David Stout
"Dakota is the greatest guy I've ever ran into. I like him so much, I'd bail him out in a pinch. This office always takes care of me."
We responded:
"Thanks David! We appreciate you, my friend. I’ll be sure to pass this one along to Dakota too! We’re glad we get to work with people like you."
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Michelle Blair

January 5, 2026

5  out of  5
rating by Michelle Blair
"Happy to save money with this office!"
We responded:
"Thanks Michelle! We’re happy to have you guys! I can’t wait to get to continue to work with you guys moving forward! "
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Molly Butterbaugh

January 5, 2026

5  out of  5
rating by Molly Butterbaugh
"Dakota helped me set up my autopay again!"
We responded:
"Great! Thanks for the review, Molly! Sorry I missed you, but I’m thankful we have great people like you!"
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Lisa Skeens

January 2, 2026

5  out of  5
rating by Lisa Skeens
"Dakota helped us reset our State Farm app password"
We responded:
"That’s great! Thanks for sharing this Lisa. If you have any more questions, feel free to stop back in! We appreciate you!"
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Tommy Kellough

December 30, 2025

5  out of  5
rating by Tommy Kellough
"Dakota and Braxton are on their game, very educated and knowledgeable about all my questions and concerns about my claim and have so far helped in all matters. 100% recommended...."
We responded:
"Thanks Tommy! I’ll be sure to forward this on to these guys as well. They’ll appreciate your kind words. We appreciate you, my friend!"
Profile photo of Michelle Kellough

Michelle Kellough

December 30, 2025

5  out of  5
rating by Michelle Kellough
"Having trouble with claims and went to office and they helped me out."
We responded:
"Sorry you had some claim trouble, but I’m glad to hear we got it all straightened out for you, Michelle! We’ll continue to be here for you guys whenever you need us. We appreciate you!"
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Paige Blanton

December 30, 2025

4  out of  5
rating by Paige Blanton
"Great customer service."
We responded:
"Hey thanks for the review Paige! We appreciate you!"
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Susan Wright

December 29, 2025

5  out of  5
rating by Susan Wright
"I love coming in and paying my bill with Dakota!"
We responded:
"And we love when you stop by! Thanks Susan. We appreciate you!"
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David Cockrell

December 29, 2025

5  out of  5
rating by David Cockrell
"Dakota got me logged in to my State Farm app with ease!"
We responded:
"Awesome! I’m glad to hear you guys got everything figured out. It was good seeing you guys today! "
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Amy Cockrell

December 29, 2025

5  out of  5
rating by Amy Cockrell
"Dakota helped us get logged into our app with ease!"
We responded:
"Hey thanks for the review Amy! It was good seeing you guys today! "
Profile photo of LeAnn McWhorter

LeAnn McWhorter

December 24, 2025

5  out of  5
rating by LeAnn McWhorter
"Dakota helped me set up my Drive Safe and Save in office!"
We responded:
"Awesome! Thank you for the review LeAnn! We’ll be here for you whenever you need help moving forward too. We appreciate you!"
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Ted Emerine

December 19, 2025

5  out of  5
rating by Ted Emerine
"Dakota helped us get our policy cheaper"
We responded:
"Awesome! Love to hear it. Thank you for the review Ted! We appreciate you!"
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Kendra Binkley

December 17, 2025

5  out of  5
rating by Kendra Binkley
"I called in and spoke to Braxton about life insurance, he was so patient explained everything the pros and cons. So now I have life insurance!! Dakota I called in and was asking about safe driving discount and again was so helpful and even offered to help set it up. My experience has been nothing but great!!! Thanks to all of you. I highly recommend."
We responded:
"I love this! I’m so glad to hear your service was great and my team took their time to help you with every aspect of your insurance portfolio. Thank you so much for sharing, Kendra. We appreciate you!"