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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Camron Miller

July 5, 2024

5  out of  5 rating by Camron Miller
"Highly recommend state farm. Braxton has helped me out through everything. This is my first time getting auto insurance and I am very pleased with my experience"
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Fozzie

July 3, 2024

5  out of  5 rating by Fozzie
"Dakota helped me get a claim started. Great service here!"
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Becky Lambert

July 3, 2024

5  out of  5 rating by Becky Lambert
"Awesome place, Dakota is amazing. Always helps and gets everything done, ans even helped me with my phone app for drive safe and save."
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Diana Speakman

July 3, 2024

5  out of  5 rating by Diana Speakman
"Came in to set up Drive Safe and Save. Dakota made the process quick and easy."
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Lydia Harrington

July 2, 2024

5  out of  5 rating by Lydia Harrington
"Dakota made processing my payments easily. I love it here."
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Brandy R

July 2, 2024

5  out of  5 rating by Brandy R
"My son was deployed to Cuba. He is active military with the United States Navy. I called State Farm and spoke to Dakota to inform them that he was deployed and asked if there would be any discounts that we could take advantage of. Less than a minute later, he received a $30 discount on his policy per month. We are already receiving exceptional rates. I was so pleased and I know my son is so blessed to be able to take advantage of this discount while he is away. This helps him out tremendously. My husband and I have seven children four of them drive. We have our homeowners insurance, life insurance, and all of our vehicles with this agent. I have made numerous phone calls over the past years and made many many changes. They’re always so patient with me and my family. Shane and his staff are always willing to help and go the extra mile to make sure we have what we need. Usually, Dakota answers the phone when I call. He is always pleasant and kind. I highly recommend this agent and his staff to accommodate any need that you might have. You will not be disappointed. ❤️"
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Cindy Diehl

June 3, 2024

5  out of  5 rating by Cindy Diehl
"We've been with these guys for a very long time. Today Dakota Flowers helped me immensely. Thank you Dakota, you're a life saver.xx"
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Debbie Wilson

June 3, 2024

5  out of  5 rating by Debbie Wilson
"My husband and I recently changed insurance companies and went to State Farm in Chillicothe.. Every one has been so kind and helpful in this transition.. If you want a good experience with insurance, call and talk to Shane, Dakota or Braxton!!! Thanks guys Debbie Wilson"
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Theresa “Terry !” Carter

May 31, 2024

5  out of  5 rating by Theresa “Terry !” Carter
"Thank you Dakota you helped out a lot today you took care of everything we had to take care of I appreciate your business at Shane Maier"
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Tabitha Smith

May 27, 2024

5  out of  5 rating by Tabitha Smith
"Been with State Farm for 17 years and Shane since he got started. Excellent customer service, always a pleasure speaking with Dakota and needs are always met. Location is a little hidden but availability for their customers are not. Give them a call."
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Eva Smith

May 3, 2024

5  out of  5 rating by Eva Smith
"Being a military family some Insurance companies make it difficult to handle our kind of families. Braxton made it so easy to switch Inc companies! He explained everything to us on how we could save way more than what we were paying, even saving on deductibles on each vehicle. He made the experience switching so easy. Thank you Braxton!!"
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Tammy Morrissey

March 18, 2024

5  out of  5 rating by Tammy Morrissey
"In searching for new insurance because my teacher discounted insurance company is closing, I read numerous reviews and found that State Farm had overall high ratings and good prices. I requested a quote from my local State Farm company and Braxton Jarvis contacted me right away and handled the change over seamlessly! He was super friendly and knowledgeable and gave me great advice. I saved a few bucks on my car insurance, and paid around the same for homeowners. I’m happy to have a local company to handle my needs now! Thank you so much, Braxton!"
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Max Litter

January 26, 2024

5  out of  5 rating by Max Litter
"Popped in today to change car insurance providers and was not disappointed! Shane and Michael were able to find me a more affordable rate with better coverage than my previous provider, all while being very professional and getting me in and out in about 20 minutes. I would recommend this office to anyone for their insurance needs!"
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Jamie Gerritsen

January 19, 2024

5  out of  5 rating by Jamie Gerritsen
"I switched to State Farm almost a year ago and have been nothing but happy with the Chillicothe, OH office! Everyone is friendly and respectful! They’ve been nothing but a pleasure to work with! I would recommend State Farm for all of your Insurance needs! You can’t beat the great rates and great people taking care of you!"
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Hannah Bonecutter

November 22, 2023

5  out of  5 rating by Hannah Bonecutter
"Get place nice people. They explained everything in detail 10/10 recommend"
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Jeremy Ayers

November 16, 2023

5  out of  5 rating by Jeremy Ayers
"Everything went smooth. I never had a problem with this company answering the phones. That's hard to find. Thanks"
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Casey Zupi

November 15, 2023

5  out of  5 rating by Casey Zupi
"Shane and his team gave me exceptional customer service when I was there. Can’t recommend Shane’s firm enough. Thank you Brady and Shane for the help today!"
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Erin

November 15, 2023

5  out of  5 rating by Erin
"So easy to work with and we ended up saving a ton of money on home/car/rv from our last agency we had been with for many years. Great office and great savings!"
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Scott Mathias

August 16, 2023

5  out of  5 rating by Scott Mathias
"Shane and his staff are the greatest people to work with !! 😃"
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Matthew Lemaster

May 8, 2023

5  out of  5 rating by Matthew Lemaster
"Braxton got me set up right where I left off. Cancelled a while back and worked out a license issue and now we're golden. Covered financially and will be getting my license back ASAP."
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Emma Ayers

March 3, 2023

5  out of  5 rating by Emma Ayers
"Braxton was beyond helpful. I am new to the insurance world but he made it so easy. Both him and Shane worked fast to get me taken care of while thoroughly making sure I understood what was going on. A very professional group."
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Kathy Miller

July 12, 2022

5  out of  5 rating by Kathy Miller
"I highly recommend State Farm with Shane. This company has made my life so much easier with just a phone call. Thank you!"
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Sharon Tipton

June 4, 2022

5  out of  5 rating by Sharon Tipton
"The people here really take care of your insurance needs. They are friendly and prompt. Always willing to take time to answer your question and explain exactly what you are getting."
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Shawn Hucks

November 11, 2021

5  out of  5 rating by Shawn Hucks
"Specializes in customer service and presenting the right products for the correct coverage. Top notch!"
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Keith Skyles

September 3, 2021

5  out of  5 rating by Keith Skyles
"Very nice staff, helpful in lowering my home and auto premiums."